Ordering Process

1. Choose Your Design

  • Find the gumshield or mouthguard that suits you.

  • Select your preferred colour, thickness, and any other options shown beside the product image.

  • When you're happy with your choice, click “Add to Cart” (above the item description).

2. Check Your Order

  • When you’ve added all your items, go to your cart and proceed to payment.

  • After payment, we’ll send you a confirmation email (check your junk folder if you don’t see it).

  • Please make sure all the details in the email are correct.

If you order before 4pm (Mon–Fri), your impression kit will be posted the same day.

3. Take Your Impression

  • Your impression kit will arrive with everything you need.

  • It includes:

    • A two-part putty to mix together

    • Trays to hold the putty in your mouth while it sets

    • Extra trays to match different mouth sizes

  • Follow the instructions inside the kit to take a clear, accurate impression of your teeth.

  • This step ensures your gumshield is made to fit only your mouth.

4. Send Your Impression Back

  • Once you’ve made a good impression, put it in the plastic bag and seal it.

  • Place the bag and your lab ticket (with your order details) into the Freepost envelope provided.

  • Post it back to us — no stamp needed.

5. We Make Your Gumshield

  • As soon as we receive your impression, we’ll start making your custom gumshield.

  • You will receive it within 7–10 working da