Help centre

Custom gumshield FAQs.

Everything you need to know about ordering, fitting and looking after a custom-made gumshield — answered by our dental lab.

Ordering

How do I order a custom gumshield online?

Choose your gumshield, pick your colour, thickness and options, and check out. We post a home impression kit to you, you take an impression of your teeth and send it back free, and our dental lab makes your gumshield from it. See the full ordering process.

How much does a custom gumshield cost?

Our plain custom gumshield is £58. The price includes your impression kit, free UK postage both ways and your name on the guard. Designs, marbles and design-your-own guards are priced individually.

Can I put my name on my gumshield?

Yes. Add the wearer's name when you choose your options and we'll build it into the guard.

Can I design my own gumshield?

Yes. Use our gumshield designer to choose your own colours and design, or pick from our ready-made designs.

Do you offer team or club gumshields?

Yes. We make gumshields for clubs, schools and academies in team colours. Contact us for team rates on orders of 5 or more.

Can I cancel my order?

Yes. If you cancel after one attempt at the impression putty, we'll refund your order minus £15 to cover the impression kit. See our refund policy for full details.

Delivery

How long does a custom gumshield take?

Order before 3pm (Monday to Friday) and we post your impression kit the same day — it usually arrives the next working day. Once your impression reaches our lab, your gumshield is made and delivered within 7–10 working days on our free standard service.

Can I get my gumshield faster?

Yes. Choose Silver (£15, 2–3 working days) or Express (£30, 1 working day, UK only) at checkout. Turnaround starts when your impression reaches our lab. See delivery options.

Is delivery free?

Yes — standard UK delivery is free for both your impression kit and your finished gumshield, and your kit includes a Freepost envelope to send your impression back.

Do you deliver outside the UK?

Contact us before you order and we'll let you know what we can do.

Impressions

How do I take a dental impression at home?

Your kit includes two-part putty, trays and step-by-step instructions — no dental experience needed. Follow our impression guide, which shows a good and a bad impression so you can check yours before posting it.

What if my impression doesn't come out right?

Compare it with the examples in our impression guide. If you're not sure, get in touch before you post it and our technicians will help.

Can a dentist take my impression instead?

Yes. If you'd rather not take your own, we can put you in touch with a dental practice near you that works with our lab. They take the impression or a digital scan, and we make your gumshield.

Can I get a gumshield if I wear braces?

If you wear fixed braces, we recommend having a dentist take your impression. Our braces gumshield service can put you in touch with a practice near you.

Fit & thickness

What thickness of gumshield should I choose?

For team sports such as rugby and hockey, we recommend our standard thickness — it protects to a very high standard and lets you talk and call for the ball. For boxing, MMA, Muay Thai and kickboxing, extra thickness may suit you better because of the frequency of blows to the head. See our thickness guide for every sport.

Why is a custom gumshield better than boil-and-bite?

A custom gumshield is made by dental technicians on a model of your teeth, so it fits your mouth and nobody else's. We don't recommend boil-and-bite guards — they can't fit or protect in the same way as a custom-made gumshield.

What if my gumshield doesn't fit?

Every gumshield is covered by our 100% fit guarantee. If you have any problem with the fit, contact us and our lab team will put it right.

Why does my gumshield have a bubble in it?

Small air bubbles are common in custom gumshields. They're caused by an uneven surface when the material is formed over the teeth. They don't affect the strength or structure of your gumshield, but we always aim to keep them out of the design.

Are your gumshields suitable for children?

Yes. We make custom gumshields for juniors as well as adults. Children's teeth change as they grow, so check the fit regularly and replace the guard when it no longer fits snugly.

Materials & care

What are your gumshields made from?

Dental-grade EVA (ethylene vinyl acetate) — BPA-free and latex-free. It's the same standard of material used in clinical dental practice.

How do I clean my gumshield?

Rinse it in cold water after every use and let it dry in its case. Avoid hot water, as heat can change the shape of the guard.

Why does my gumshield colour look different from the website?

Screens display colours differently. Our colour choices match our product photography, but the colour on your device may look slightly different from the finished guard.

For dentists

I'm a dentist. Can I order sports guards for my patients?

Yes. Gumshields.com is run by Bridge Dental Laboratory, a DAMAS-accredited lab in Christchurch, Dorset. Dental professionals can order through Bridge Dental Laboratory from an impression or digital scan.

Find your fit

Built for your sport.

Sport-specific thickness and coverage built in — from contact rugby to full-power striking.

Ready?

Your perfect fit starts here.

Order before 3pm and your impression kit ships the same day. Custom gumshield at your door in 10 days or less.

  • Free UK shipping
  • 100% fit guarantee
  • 14-day satisfaction policy